Terms of Service

Last updated: April 22, 2026

Welcome to LawnWire. These Terms of Service ("Terms") govern your access to and use of the LawnWire website, applications, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Please read these Terms carefully. They include important information about your legal rights, remedies, and obligations, including limitations of liability, disclaimers of warranties, and dispute resolution provisions.

1. Acceptance of Terms

By accessing or using the Service, creating an account, or signing up for early access, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you are using the Service on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and that entity.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements. The Service is not directed to, and we do not knowingly collect information from, children under 13.

3. Accounts

3.1 Account Creation

To use most features of the Service, you must create an account. You agree to provide accurate, current, and complete information and to keep that information updated. You may create an account using an email address and password or by signing in with a supported third-party provider such as Google.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized access or use of your account. We are not liable for losses arising from your failure to secure your account.

3.3 Account Ownership

If your account is associated with a business or organization, that organization is the owner of the account. Individual users within an organization act under the authority of that organization.

4. The Service

LawnWire provides software tools designed to help lawn care and landscaping businesses manage scheduling, invoicing, customer relationships, payments, and related operational tasks. The specific features available to you depend on your subscription plan and may change over time.

We may add, modify, suspend, or discontinue features of the Service at any time. We will provide reasonable notice of material changes to paid features where practical.

5. Subscriptions and Billing

5.1 Subscription Plans

Access to certain features of the Service requires a paid subscription. Subscription plans, features, and pricing are described on our website and may be updated from time to time.

5.2 Billing

Subscriptions are billed in advance on a recurring basis (monthly or annually as selected). You authorize us to charge your payment method for all fees owed. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.

5.3 Free Trials and Promotional Offers

We may offer free trials or promotional pricing. Unless otherwise stated, paid billing begins automatically at the end of the trial period. You must cancel before the trial ends to avoid charges.

5.4 Price Changes

We may change subscription prices. We will provide at least 30 days' notice of any price increase affecting your subscription, and the new price will take effect at your next billing cycle. Continued use of the Service after the price change constitutes acceptance of the new price.

5.5 Refunds

Except as required by law, subscription fees are non-refundable. We do not provide refunds or credits for partial subscription periods, unused features, or account downgrades. We may offer refunds at our sole discretion.

5.6 Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, your subscription will continue until the end of the current billing period, after which it will not renew. You will retain access to the Service until the end of the paid period.

5.7 Taxes

Subscription fees do not include taxes unless explicitly stated. You are responsible for all applicable taxes, duties, and similar governmental charges arising from your use of the Service.

5.8 Failed Payments

If a payment fails, we may suspend or terminate your access to paid features until payment is received. Repeated failed payments may result in account termination.

6. Payments and Stripe Connect

6.1 Payment Processing

Payments are processed by Stripe, Inc. By subscribing, you also agree to Stripe's applicable terms and privacy policy. LawnWire does not store, retain, or have access to credit card numbers, CVV codes, bank account numbers, or any other sensitive payment credentials. All such information is handled directly by Stripe.

6.2 Stripe Connect and Payment Collection for Your Business

LawnWire offers features that allow you to collect payments from your own customers through Stripe Connect or similar payment infrastructure. If you use these features, you agree to:

Comply with Stripe's terms of service, including the Stripe Connected Account Agreement and Stripe Services Agreement
Be solely responsible for your business relationship with your customers, including service delivery, customer service, disputes, refunds, and chargebacks
Comply with all applicable laws, including consumer protection, tax, and financial regulations
Not use the payment features for any prohibited business activity as defined by Stripe

LawnWire is not a party to any transaction between you and your customers. We do not hold funds on your behalf and are not responsible for disputes, chargebacks, or refunds involving your customers.

6.3 Platform Fees

LawnWire may charge platform fees on payments you collect through the Service. These fees are disclosed at the time you enable payment features and may be updated with notice.

7. Acceptable Use

You agree not to:

Use the Service for any illegal, fraudulent, or unauthorized purpose
Violate any applicable law or regulation, including privacy, telemarketing, and anti-spam laws (such as TCPA, CAN-SPAM, and similar)
Send unsolicited communications or messages that violate applicable law
Upload or transmit viruses, malware, or other harmful code
Attempt to access accounts, data, or systems you are not authorized to access
Interfere with, disrupt, or attempt to reverse-engineer the Service
Scrape, harvest, or extract data from the Service using automated means without our written permission
Impersonate any person or entity or misrepresent your affiliation
Resell, sublicense, or make the Service available to third parties except as permitted by your subscription
Use the Service to build a competing product or service
Remove, obscure, or alter any proprietary notices in the Service
Use the Service in any way that could damage, disable, overburden, or impair it

We reserve the right to investigate violations and take appropriate action, including suspending or terminating accounts.

8. Your Content

8.1 Ownership

You retain all rights to the content and data you upload to, create within, or otherwise provide to the Service ("Your Content"). We do not claim ownership of Your Content.

8.2 License to Us

You grant LawnWire a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for formatting and display), transmit, and display Your Content solely for the purposes of operating, providing, and improving the Service. This license terminates when you delete Your Content or your account, except for backup copies that may persist briefly and aggregated or de-identified data.

8.3 Responsibility

You are solely responsible for Your Content and for ensuring you have all necessary rights, consents, and permissions to upload and use it with the Service. You represent and warrant that Your Content does not infringe any third-party rights or violate any applicable laws.

9. Your Customers' Data

When you use the Service to manage information about your own customers (such as client names, contact information, property details, service history, and similar data), you act as the "data controller" of that information, and LawnWire acts as a "data processor" or service provider.

You represent and warrant that:

You have all necessary rights, consents, and legal bases to collect, use, and transmit your customers' information to LawnWire
You have provided your customers with appropriate notices regarding your use of their information
You will comply with all applicable privacy, data protection, consumer protection, and communications laws (including anti-spam and telemarketing laws) when using the Service to communicate with your customers
You will honor requests from your customers regarding their information, including requests for access, correction, and deletion

You agree to indemnify LawnWire against any claims arising from your collection, use, or handling of your customers' data or communications with your customers.

10. Intellectual Property

The Service, including all software, designs, graphics, text, trademarks, logos, and other materials, is owned by LawnWire or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes, subject to these Terms.

"LawnWire" and the LawnWire logo are trademarks of LawnWire. You may not use our trademarks without our prior written consent.

11. Third-Party Services

The Service may include links to or integrations with third-party services (such as Stripe, Google, email providers, SMS providers, accounting software, and others). We are not responsible for third-party services, their content, or their practices. Your use of third-party services is governed by those providers' own terms and policies.

12. Beta Features and Early Access

We may offer beta, preview, or early-access features. These features are provided "as is" without warranty, may be incomplete or unreliable, may be modified or removed at any time, and may not be covered by the same service-level commitments as generally available features. Your use of beta features constitutes acceptance of these limitations.

13. Termination

By you: You may terminate your account at any time by following the cancellation process in your account settings.

By us: We may suspend or terminate your account, with or without notice, if you violate these Terms, fail to pay subscription fees, engage in fraudulent or harmful activity, or for any other reason at our discretion. Where practical, we will provide notice and an opportunity to cure a breach.

Effect of termination: Upon termination, your right to access the Service ends immediately. You remain responsible for any unpaid fees. We will retain and delete your data in accordance with our Privacy Policy. Sections of these Terms that by their nature should survive termination (including payment obligations, disclaimers, limitations of liability, and dispute resolution) will survive.

Data export: Where reasonably practical, we will provide you with a means to export your data for a limited period after termination. After that period, we may permanently delete your data.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, LAWNWIRE DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

LAWNWIRE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED. YOU USE THE SERVICE AT YOUR OWN RISK.

LawnWire does not provide legal, tax, accounting, or financial advice. Information provided through the Service, including calculators, templates, and guidance, is for informational purposes only and is not a substitute for professional advice.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL LAWNWIRE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT LAWNWIRE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

LAWNWIRE'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO LAWNWIRE IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages, so some of these limitations may not apply to you.

16. Indemnification

You agree to defend, indemnify, and hold harmless LawnWire and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of the Service
Your violation of these Terms
Your violation of any applicable law or third-party rights
Your Content or any content you transmit through the Service
Your collection, use, or handling of your customers' data
Communications you send to your customers through the Service

17. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

17.1 Informal Resolution

Before filing any formal claim, you agree to contact us at hello@lawnwire.com and attempt to resolve the dispute informally for at least 30 days.

17.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally will be resolved through binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration will take place in Texas, or virtually, and judgment on the arbitration award may be entered in any court of competent jurisdiction.

17.3 Class Action Waiver

You and LawnWire agree that any dispute will be resolved on an individual basis. Neither you nor LawnWire may bring a claim as a plaintiff or class member in a class, collective, or representative action.

17.4 Exceptions

Either party may bring an individual claim in small claims court if it qualifies, or seek injunctive or equitable relief in court to protect intellectual property rights.

17.5 30-Day Opt-Out

You may opt out of the arbitration and class action waiver provisions in this Section 17 by emailing hello@lawnwire.com with "Arbitration Opt-Out" in the subject line within 30 days of first agreeing to these Terms.

18. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Subject to the arbitration provisions above, you and LawnWire agree that any claim not subject to arbitration will be brought exclusively in the state or federal courts located in Texas, and you consent to the personal jurisdiction of those courts.

19. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top indicates when these Terms were last revised. For material changes, we will provide notice by email or through the Service before the changes take effect. Continued use of the Service after the effective date of updated Terms constitutes acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service.

20. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy and any other agreements expressly incorporated, constitute the entire agreement between you and LawnWire regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

Force Majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, internet outages, acts of war, and similar events.

No Agency. No agency, partnership, joint venture, or employment relationship is created by these Terms.

Notices. We may provide notices to you by email, through the Service, or by other reasonable means. You may provide notices to us at hello@lawnwire.com.

21. Contact

If you have questions about these Terms, please contact us at:

LawnWire
Email: hello@lawnwire.com